General Questions
Questions About Our Products
Ordering & Returns
Canada Orders
Promotions & Contests
Questions About Miraclesuit

General Questions

Miraclebody does not have a catalog at this time.

At this time, we only send special offers via e-mail. Please subscribe to our mailing list to receive the latest Miraclebody updates, offers, and more.

If you would like to shop for Miraclebody apparel at a retail store, please use our convenient Store Finder to locate a retailer near you.

Miraclebody was created by the makers of Miraclesuit, the #1 brand of control swimwear. To learn more about Miraclebody, please visit the About Us page of our website.

What holidays are Miraclebody closed?
Miraclebody Headquarters and Distribution Center are closed on the following U.S. holidays:
New Year's Day, Good Friday, Memorial Day, Independence Day - July 4th, Labor Day, Thanksgiving Day, Friday after Thanksgiving, and Christmas Day.

Please take this into consideration when ordering and note that we will not send any shipments after 2 p.m. E.T. on the day prior to a holiday, or on any holiday or weekend. Shipments will resume the first day back from a holiday or weekend.

The following customer service hours will be in effect for these days:
Wednesday prior to Thanksgiving: 8:30am to 2:30pm
Christmas Eve and New Year's Eve: 8:30am to 2:30pm

How do I know what style I've purchased in the past?
If you are looking to re-order and would like to know what style you need, every pair of Miraclebody pants have an ID tag stitched inside that shows its specific style number and color. To locate the tag, turn your pants inside out and look inside the right leg, inner seam, towards the bottom of the leg.

Questions About Our Products

What makes Miraclebody different than other brands?
You can learn about the benefits of Miraclebody control fashion apparel by clicking here.

We recommend using our size chart to find your fit.

All of our apparel is machine washable. We recommend washing your Miraclebody jeans inside out on a gentle cycle and tumble dry on low heat.

Yes, select styles are available in Petite length, a 29 1/2 inch inseam, in sizes 2P through 16P.

Tall length jeans are offered in sizes 2 through 16 and have a 36" inseam. Our regular length jeans have an inseam of 32 inches.

Miraclebody offers sizes 18W through 24W in select styles.

Ordering & Returns

How can I be sure my order went through?
After submitting your order at Miraclebody.com, you should be directed to a Thank You page. Additionally, you should receive an order confirmation via e-mail. If you are experiencing ordering issues or believe your order was not received, please send an e-mail using our Contact form or call Customer Service at 1-877-836-4610.

How can I check the status of my order?
Please send an e-mail using our Contact form to inquire about the status of your order or you can call Customer Service at 1-877-836-4610. Please note that you will receive an e-mail notifying you when your order ships.  This e-mail will include tracking information.

Can I change or cancel my order?
If your order has not been shipped yet, you can cancel or make a change by sending us an e-mail using our Contact form or by calling Customer Service at 1-877-836-4610.

I chose 2nd Day or Next Day shipping. Why hasn't my order arrived yet?
Next Day and 2nd Day shipping refers to how quickly your order should arrive after it has been shipped, and does not include the time that it takes to process your order. Additionally, credit card authorizations pending approval and courier issues could delay your order.

How will I receive my Miraclebody.com merchandise credit?
Merchandise credit is given when we receive a return that has been postmarked after 15 days but before 45 days from the date the customer received the order. After the return has been processed, we will send an e-mail confirmation which includes the credit amount and the merchandise credit code.

How can I redeem my Miraclebody.com merchandise credit?
Select the items on our website that you wish to purchase and add them to your Shopping Bag. Then, during the first step of the checkout process, enter your merchandise credit code into the Promotional Code box located beneath your item summary and click the "Apply" button. In the area to the right where Your Total is being calculated, you should now see the merchandise credit amount deducted from Your Subtotal. You can then proceed with checking out.

I have a merchandise credit for an order I returned from your website. Can I use my merchandise credit at a retail store or on another website?
Merchandise credit issued by miraclebody.com can only be redeemed through our website. It is non-transferable and non-refundable.

I bought my Miraclebody merchandise at a retail store or from a different website. Can I return it to you?
We can only accept returns of merchandise purchased from miraclebody.com. Likewise, any merchandise purchased from miraclebody.com cannot be returned to a retail store.

The merchandise I ordered arrived damaged. Do I have to pay additional shipping charges to exchange it?
No. If your order arrives damaged, we will gladly replace it at no additional charge, including shipping and handling fees.

Can I return or exchange an item after making alterations to it?
Unfortunately, we cannot issue any type of reimbursement/store credit/refund for items that have been altered.

Can I return merchandise using any shipping method?
We highly recommend using UPS for your return and we enclose a UPS return shipping label with your order for your convenience. If you select a different carrier, you will be responsible for any associated shipping fees.

Canada Orders

Does Miraclebody ship to Canada?
Yes. Shipping rates are listed on our Shipping Information page.

What options do I have for delivery service and carrier?
Miraclebody can only offer UPS standard ground shipping to Canadian customers at this time.

What fees and charges will be applied to my order?
Miraclebody does not charge sales tax, duties, or brokerage fees. You will be responsible for directly paying all applicable sales tax, including GST and PST, and duties to customs upon delivery of your order. Brokerage fees are paid for by Miraclebody as a courtesy to our Canadian customers. Please contact your Canadian customs office for a detailed explanation of how duties and taxes work when ordering online from the U.S. if you need further assistance.

Promotions & Contests

Can you tell me how a promotional code is applied to an order?
When using a promotional code on Miraclebody.com, the applicable discount will appear as "Promotional Savings" and will be deducted from your Order Total in your shopping bag during the checkout process. For Miraclebody.com offers that do not require a code, the offer will state "no code required" and the discount will automatically be reflected as "Promotional Savings" in your shopping bag during the checkout process.

What is your Free Returns and Exchanges offer?
We're so confident you're going to love Miraclebody that we're waiving our return and exchange fees! Simply enter the promotional code FREEXR during checkout. Standard Return Policy rules apply. Not valid on previous purchases. Exchange merchandise will be shipped via standard shipping method.

Questions About Miraclesuit

Is Miraclebody the same as Miraclesuit?
Miraclebody was created by the makers of Miraclesuit, the #1 brand of control swimwear. To learn more about Miraclebody, please visit the About Us page of our website.

How can I learn more about Miraclesuit?
Please visit the Miraclesuit website at www.Miraclesuit.com

What stores carry Miraclesuit swimwear?
To find Miraclesuit in a store near you, please use the Miraclesuit Store Locator